Working at the CCC is more than just climbing for free and getting to see all the new routes before everyone else. Our staff are our most active members and the core of our organization; without whom we would not be able to provide such an excellent climbing experience to everyone who walks through our doors.  

With great power comes great responsibility, and we make no jokes about what we expect from our staff members. Prior to applying you should be confident in your ability to consistently deliver on the following 10 attributes:  

• Safety 
• Professionalism 
• Passion for climbing 
• Friendly and Approachable 
• Customer Service Attitude 
• Punctuality 
• Smiling 
• Coachability 
• Strong work ethic 
• Going above and beyond 

Our team is fast paced and high energy, we expect all staff to come in with the ability to learn on the go and adapt to changing environments. Staff will be expected to read and write clearly and concisely – so work on that penmanship!  

We have high expectations for customer service: a smile and a warm greeting is the bare minimum when it comes to work behind the Front Desk. Our ideal candidate would be outgoing, friendly and approachable, and able to make novice and experienced climbers alike feel welcome in our facility. The ability to talk to new people comes in handy, as a face behind the desk people will come to you often for beta and feedback.  

All CCC staff should feel pride in their workspace and facility and play a large role in keeping the area clean and tidy for all who share the space to enjoy.  

With our high expectations, we feel our team deserves to be rewarded for their commitment and hard work. CCC staff are eligible for many perks, including:  

• Unlimited access to all CCC Facilities 
• Plus one membership for your best climbing buddy to climb for free with you 
• Flexible schedule (including priority for time off for climbing trips) 
• Discounts on all gear from our Approach Shop 
• Pro Deals from our retailers 
• Access to free or discounted climbing programs (including outdoor courses) 

Hanger@calgaryclimbing.com

rockymountain@calgaryclimbing.com

Chinook@calgaryclimbing.com

Stronghold@calgaryclimbing.com

We are looking for motivated individuals to join our team with opening our CCC Approach Café!

Qualifications

• Prior kitchen experience and food service is an asset.
• Understanding of the Calgary Climbing Centre and the general climbing community desired
• Valid Pro-Serve required

Work Locations, Wage, and Hours

• Calgary Climbing Centre Rocky Mountain
• Off-site kitchen (within Calgary). Your own vehicle is required.
• Typical hours are Wednesday to Sunday (2pm – 10pm)
• Wage starts at: $15.00/hour

Roles and Responsibilities

• Maintain consistent high standards for service, cleanliness, and customer service.
• Transport raw ingredients to off-site kitchen from CCC Rocky Mountain (once per month)
• Food handling, preparation and cooking of menu options at off-site kitchen (once per month)
• Front desk responsibilities (daily)
  • Greeting customers and taking orders
    • Handling retail transactions for other Approach Shop items
  • Warming and preparation of menu items in on-site food prep area
  • Delivery of food items to customer’s table
  • Drink service (beer, wine, and coffee) Pro-Serve required
  • Daily restocking
  • Retail area customer service
  • Assist in front desk duties when all other responsibilities are fulfilled.
• Frequent communication with Facility Manager and Retail Manager
  • Assist development of the category in Rocky Mountain with consistent open dialogue.
• Please send resume directly to: david@calgaryclimbing.com

Expectations

• Work with Directors and Management team to offer a fun, secure environment, and unique climbing experience at all of our facilities.
• Develop and maintain a positive, functional relationship with all employees of the Calgary Climbing Centre
• Stay “ahead” of mechanical breakdowns and issues.
• Complete work at off-peak times and/or minimize interruptions to regular operation of areas in gym
• Be available for additional hours when needed (recert cycle, breakdowns, repairs).

Duties and Responsibilities

• Perform regular maintenance at all 4 Calgary Climbing Centre locations
  • Annual replacement of On-belay cables
  • Annual recertifiication of TruBlue autobelays
  • Monthly inspection of adjustable walls
  • Weekly inspections of Climbpark and Speed wall timers and function tests of auto belays and all elements
  • Coordinate regular lift maintenance and inspections
  • Complete or Coordinate wall maintenance or repairs
• Complete daily, weekly, monthly and annual inspections, as required
• Monitor all cables, pulleys, fluid levels, moving parts and instruments within the gyms

Daily Operations may include, but are not limited to

• Maintenance and cleaning
• Document and follow-up with mechanical issues
  • Contacting suppliers and reps
  • Research and propose new technology
  • Communicate Maintenance issues to Director of Facilities and Owner in a timely manner
• Work is often self-guided. Tasks and scheduling will be provided when required.

Prior work experience and training in the following areas is considered a strong asset:

• Hydraulics
• Pneumatics
• Electrical
• Work at Height
• Climbing

Must be able to lift 50 pounds, move and work in small spaces, climb in front of and behind walls and work without direct supervision.

Training and coaching will be provided by the Calgary Climbing Centre where necessary

Posting closes August 18th. Please apply to lucy@calgaryclimbing.com with a cover letter and resume of relevant experience.

Would you like to take part in building our new SoCal bouldering facility? Magic Lab (a sister company of the CCC) is hiring full time laborers to start immediately!

Magic Lab has been proudly making climbing walls for over 25 years. Our experience with commercial walls is unprecedented in Western Canada.

We are looking for skillful and enthusiastic workers for the fabrication and installation function, Main duties include but not limited to, in shop wall panel production, onsite project construction and install.

Previous experience and knowledge using tools, operating CNC machines and woodworking is considered an asset but is not required. Other advantages include indoor/outdoor climbing experience.

Must be fit and capable of lifting up to 50lbs.

Wage: $17.00 – $22.00

Hours: Monday – Friday 7:00am – 3:00pm

Job Type: Full time

To Apply: Please email resume to lucy@calgaryclimbing.com